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Privacy Statement

4Productions is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the 4Productions Web site and governs data collection and usage. By using the 4Productions website, you consent to the data practices described in this statement.


Collection of your Personal Information

4Productions collects company and user identifiable information, such as your e-mail address, name, work address or telephone number. 4Productions does not collect, save or share in any way your personal information, only data required to transmit SMS messages and provide a comprehensive billing service.

There is also information about your computer hardware and software that is automatically collected by 4Productions. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by 4Productions for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the 4Productions Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through 4Productions public message boards, this information may be collected and used by others. Note: 4Productions does not read any of your private online communications.

4Productions encourages you to review the privacy statements of Web sites you choose to link to from 4Productions so that you can understand how those Web sites collect, use and share your information. 4Productions is not responsible for the privacy statements or other content on Web sites outside of the 4Productions and 4Productions family of Web sites.


Use of your Personal Information

4Productions collects and uses your company information to operate the 4Productions Web site and deliver the services you have requested. 4Productions also uses your company identifiable information to inform you of other products or services available from 4Productions and its affiliates. 4Productions may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

4Productions does not sell, rent or lease its customer lists to third parties. 4Productions may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, no company identifiable information (e-mail, name, address, telephone number) is transferred to the third party. In addition, 4Productions may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your company information except to provide these services to 4Productions, and they are required to maintain the confidentiality of your information.

4Productions keeps track of the Web sites and pages our customers visit within 4Productions, in order to determine what 4Productions services are the most popular. This data is used to deliver customised content and advertising within 4Productions to customers whose behaviour indicates that they are interested in a particular subject area.

4Productions Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on 4Productions or the site; (b) protect and defend the rights or property of 4Productions; and, (c) act under exigent circumstances to protect the personal safety of users of 4Productions, or the public.


Use of Cookies

The 4Productions Web site use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise 4Productions pages, or register with 4Productions site or services, a cookie helps 4Productions to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same 4Productions Web site, the information you previously provided can be retrieved, so you can easily use the 4Productions features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the 4Productions services or Web sites you visit.


Security of your Personal Information

4Productions secures your company information from unauthorised access, use or disclosure. 4Productions secures the company identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure.


Changes to this Statement

4Productions will occasionally update this Statement of Privacy to reflect company and customer feedback. 4Productions encourages you to periodically review this Statement to be informed of how 4Productions is protecting your information.



GDPR comes into effect on 25th May 2018 and to that end 4Productions Limited will ensure that it fully complies. All data (company data only - as 4Productions Limited is a business to business service provider) is stored securely on servers based in secure data centres with no access to 4Productions staff except on specific authorised and regulated occasions. To comply with the GDPR data purge request 4Productions will delete fully any requested data based on a unique key (the company unique identifier) across all database tables.

Backed up data with regard to company details and its associated staff will age out after one month and thus no further record will be held. All backups are stored within the secure backup servers in an encrypted format.

In order to have your data removed please email with a subject line of "GDPR - REMOVAL" including your contact details and we will contact you within 5 (five) business days to discuss your requirements.


Contact Information

4Productions welcomes your comments regarding this Statement of Privacy. If you believe that 4Productions has not adhered to this Statement, please contact 4Productions at We will use commercially reasonable efforts to promptly determine and remedy the problem.